Our Philosophy and Processes Put Safety First
The Alpha Safety Philosophy is:
- Nothing is more important than safety – not production, not sales, not profits
- All accidents and injuries are preventable
- Safety is an individual responsibility AND a condition of employment
- Safety is a way of life – around the clock
- Every task must be performed with a concern for safety – for ourselves, our fellow employees, our visitors, our customers and the communities in which we operate
Our Safety Philosophy is achieved by:
- Having a Trained and Educated Workforce
- Hiring “smart”
- Providing Regulatory Training
- Providing Client-specific Training
- Providing Skills Training
- Regularly Scheduled and Structured Safety Meetings
- Regularly Scheduled “Toolbox” or “Tailgate” Meetings
- Rigorous Incident Investigation Procedures Covering:
- Injuries
- Property Damage
- Near Misses
- Proactive Hazard Recognition and Control
- Regularly Scheduled Audits and Inspections
- Encouraging and Rewarding Safety Suggestions
- Completing Job Safety Analysis (JSA)
- Requiring Task Safety Observations (TSO)
We Are Staffed to Respond – 24 x 7
Alpha maintains a 24×7 call center to receive your request for proposal or request for services and our staff of full-time technicians are on-call 24×7 for emergency project mobilization – anywhere in the world.
Our use of satellite navigation equipment allows us to map the exact project location during the initial call with you.
Our Pre-Mobilization Planning Ensures We Arrive Properly Staffed and Equipped To Get The Job Done
Upon receiving your call, an Account Manager will gather and document your requirements using our standard 36 point project specification data sheet. Your project information is then forwarded to our Operations Coordinator and the assigned Technician who will then confirm project requirements and plan and schedule project mobilization and execution. This procedure ensures that our crew arrives on-site with the proper resources to safely and efficiently begin and complete your project.
Our Training and Development Program ensures that your projects are staffed with technicians capable of getting the job done and done right
Our technicians are full-time employees. They each receive extensive training in the delivery of all of Alpha’s services. This includes hands-on field training. They are tested in the use of our methods before they are assigned to project teams. They are continuously evaluated and, as appropriate, promoted based on their field competency, proficiency, attitude and safety performance. Our crews are managed by Senior Technicians with an average of 7+ years of service with the company. Other senior resources, such as Professional Engineers experienced in the calculation and evaluation of hydrostatic and pneumatic tests that require special considerations, are available as needed to assist our project teams.
Alpha is committed to meeting your Operator Qualification (OQ) Requirements and our Technicians have completed the necessary training and certification process. Please click on the appropriate link below for more information regarding our qualifications and certifications and to see if we are qualified to meet your OQ Requirements.
Unparalleled Work Ethic is an Alpha Expectation
Leak detection projects often require our technicians to work up to 16+ hour shifts in rain, snow, extreme heat and throughout the night. Our technicians were hired based on their industry experience, the work ethic they displayed with their previous employers, and their familiarity with working under the most extreme conditions.
Our Technicians are, first and foremost, Customer Service Technicians. Their broad experience allows them to be of assistance in other areas besides leak detection (e.g. equipment operation and/or maintenance, general roustabout work, etc…). So, if on-site delays prevent us from performing Leak Detection activities and they can assist our customer by performing other needed tasks, they will do whatever they can to help and to help you to expedite the completion of the overall task at hand.
Click here to discuss your needs with a qualified Alpha associate.